Terms of Use

Before using the Ezaki Glico Co., Ltd. (hereinafter “Ezaki Glico”) website, we ask that you read and agree with the below terms of use. If you do not agree with the terms of use, we ask that you refrain from using the website. By using the website, it will be understood that you agree with each of the below terms of use. There may be cases where additional terms of use may apply to other pages on this website, and we ask that you read and agree to those terms of use as well before using the website.

The copyright of the content of this website (information, graphics, logos, buttons, icons, images, etc.) belongs to Ezaki Glico or the provider of the content. Use of this website is limited to the extent permitted by the Copyright Act, such as personal use. Please refrain from using the content on other homepages or in printed matter. In addition, please note that secondary use of images or videos of celebrities or people is forbidden.

The trademarks (trademarks and service marks) appearing on this website belong to Ezaki Glico or the right holder who has granted Ezaki Glico the rights to use the trademark. Please refrain from using the trademark without permission of the right holder.

If Ezaki Glico judges that it is necessary to temporarily suspend the provision of the website, due to issues such as server system maintenance or trouble, fire, power failure, earthquake or other disaster, or other operational or technical reason, the company may do so without prior notice. Ezaki Glico is not responsible for any damage that may occur due to the suspension of the provision of the website.

Ezaki Glico may make changes to the content of the website, change the address (URL) of each page or stop providing the website without prior notice.

Ezaki Glico takes great care with the content it provides on its site. However, there is the possibility that the information provided on the site contains technical or chronological inaccuracies or typographical errors. Ezaki Glico makes no guarantee of the completeness, accuracy, timeliness, usefulness or fitness for a particular purpose of the information, programs, and services provided on this and other websites of the company. In addition, Ezaki Glico accepts no responsibility for any damages due to software or hardware problems, trouble between users or between users and third parties, or other troubles caused by using the website.

For information about how Ezaki Glico handles the private information of its customers, please see the company’s privacy policy.

Generally, linking to the Ezaki Glico website is not restricted. Please note that the address of individual pages on the website may change. However, the company strongly refuses links from websites that provide slanderous or misleading information, or websites that are against public order and morals. The content on third-party non-Ezaki Glico websites that have links to or from the company’s website (hereinafter “link sites”) is managed by and the responsibility of the link sites. When using link sites, please follow each link site’s terms of use and other regulations. Ezaki Glico accepts no responsibility for the content of the link sites or any damages that may occur through the use of the link sites.

Ezaki Glico may answer inquiries received from customers via e-mail by directly e-mailing the individual customer. The company may also be respond to inquiries by calling or sending a letter to the customer. However, please note that depending on the content of the inquiry, it may take time to reply, and that there are cases where the company cannot reply to the inquiry. When contacting the company by e-mail, please input your e-mail address carefully. If the e-mail address you provide is incorrect, Ezaki Glico may not be able to respond to your inquiry. Ezaki Glico holds the copyright of the content of the e-mail responses from the company, and reproducing the content without permission of the company is forbidden.

Ezaki Glico believes that the opinions and suggestions from its customers regarding its products and services are a valuable resource. However, in principle the company cannot provide payment in consideration to its customers.

Please note that Ezaki Glico may change the terms of use as it sees necessary. As such the company asks that customers regularly checked the terms of use.

All matters relating to these terms of use and website, including disputes, are applicable under Japanese law, and the court of the Osaka District Court has been specified as the first competent court of jurisdiction.

Supplementary Clause These terms of use have been in effect since March 30, 2015.